About You

Find Your Business Match

You like being in charge, definitely. And dealing with people who know how to keep promises. You want a fair price, great service and people who know your name.

You’ll get all that. From mail to manufacturing parts, we know how to get things from one place to another, with no worries. We carry bio-hazardous materials, food, live animals and industrial prototypes, all properly handled.

And if your needs fall outside the norm, perhaps even straying across the weird line, not to worry. Our idea of fun is truckloads of bananas, robot parts and trophy moose heads – and yes, those are real case histories.

Outside the norm can also mean difficult in some kind of way. If your needs require special sensitivity and consideration, well, our case histories cover that as well.

At its heart, this is a helping organization. When you have special needs, we’re the specialists.

No worries. We make it our business to know and train for universal protocols, government regulations and industry standards.

Meet some of our customers. Maybe you’ve got something in common.

Customer Case Studies

To the rescue! Our case studies prove we’re the Coast Guard of Courier Services. Whether personal or industrial, if you encounter troubled waters, we’ll haul you to shore.

CASE OF THE REAR-VIEW MIRRORS – Without a steady stream of rear-view mirrors, production would shut down at an auto assembly plant. Starting at 2:00 a.m., private planes begin ferrying mirrors “hot off the line” from Tennessee to Michigan. Metro drivers meet incoming planes, deliver to assembly plant, return to airport and so it goes through the night.

CASE OF THE MISSING KEYS – “I don’t know if you do anything like this, but I took my husband’s keys to work and I don’t have time to go back, and he can’t get to work himself without them. Can you help?” Sure, no problem, be right there.

CASE OF THE ERRANT BRIEFCASE – Executive leaves briefcase, full of proprietary materials, at meeting site in Ann Arbor. Plane is in the air carrying executive to Chicago; briefcase is on the ground, secure in Metro custody, traveling west for same-day reunion with owner.

539 Baton Passes, Daily

All time sensitive, medical deliveries requiring pick-up and delivery within a 15-minute allowance. Scheduled daily.

Plus there’s special handling for a variety of freight – high value, climate-controlled, fragile, bulky and bio-hazardous, just for starters.

Oh yes, we do know how to carry whatever baton you hand us.

Yes, We Have. . . Way Too Many Bananas.

A mountain of bananas, loaded onto a semi-trucks and threatening to rot, unless we find somebody to deliver them bunch-by-bunch to 150 convenience stores all over Michigan’s lower peninsula.

The PR guy who told that story was plenty stressed. Those bananas were the centerpiece of a produce promotion, already heavily publicized, so more was at stake than a monkey’s lunch.

Banana bread was not an option. Suffice to say, those bunches of potassium-loaded, self-wrapped goodies got to their multitudinous destinations with no slips.

Not Just For People

Dogs have blood types and blood banks. And, just like people, a need for getting donations transported safely and on time.

Our zoological roster doesn’t stop there. We’ve carried laboratory specimens from penguins and monkeys. Also live critters. We’re approved by the US Department of Agriculture for the transport of live animals.

If your needs are exotic, we’re for you.

G’day, mate. Could you make that a Foster’s?

Melinda from Australia phones from Down Under. She wants beer delivered from the local Whole Foods store to friends at the University of Michigan.We’re not sure this actually counts as international service, but we sure did love her accent. And, of course, the brewed gift was no spills on our end.

Melinda says, “ Who’d have thought it would be so easy to get a case of beer delivered from half a world away……….. that’s amazing!!!! ”

Update: due to State Bill 6644, third party deliveries of alcohol by companies is now strictly prohibited. Only Retailer and Distributor employees can bring alcohol to your home. Sorry!